This is the Privacy Policy operated by Emanuel Enterprises Corp. ("we," "our" or "us") for the EmanuelAYCE website and mobile apps including its subdomains. This Privacy Policy is designed to ensure that you are aware of how your (“you” or “your”) personal information is used and to provide you with choices about that use. By visiting www.emanuelayce.com, purchasing or using our products or services, interacting with our websites and mobile apps, you accept the terms of this Privacy Policy, as it may be amended from time to time.

This policy is effective as of 29 November 2022 and was last updated on 17 February 2023.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our products, services, and promotions, and any information automatically sent by your devices in the course of accessing our products and services.  This information may include any log data or personal information as described below, as well as any other information we collect.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. Such data may include your device’s Internet Protocol (IP) address, your browser type and version, your location, the pages you visit, the date and time of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information, which may include one or more of the following:

• First name

• Last name

• Email address

• Telephone number

• Credit card or bank account details

• Zip code

• School

• Graduation date

• Degree

• Courses enrolled in

• Passwords and other account authentication details

Personal information does not include any information where personal identification has been removed, including aggregated and anonymized data.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content

• Contact us via email, social media, or on any similar technologies

• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customise or personalize your experience of our website

• to contact and communicate with you

• for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

• to enable us to develop new products and services

• to send you information about third-party products and services that may be of interest to you

• to enable you to access and use our website, products, services, associated applications, and associated social media platforms

• to comply with our legal obligations and resolve any disputes that we may have

• for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our Terms of Use (https://emanuelayce.com/terms-of-use)

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

The mobile app uses third-party services that may collect information used to identify you.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as to prevent unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting your password and its overall security strength, ensuring the security of your own information within the bounds of our services.

If your username, password, or information is lost or stolen, please notify us immediately at support@emanuelayce.com  We will remove the compromised information from our records and update with new information provided by you.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this Privacy Policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with any legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.

Deletion Request Rights

You have the right to request the deletion of your personal data that we collected. To make a deletion request, please contact us at support@emanuelayce.com or use this instruction if you’re on iOS. Upon receiving your request, we will confirm receipt via email. To help protect your privacy and maintain security, we may take steps to verify your identity and may also separately confirm that you would like us to delete your personal information before acting on your request. We will process your request within 30 days. If more time is needed, we will inform you of the reason and extension period in writing.

Contacting You

We may communicate with you through the contact information you provide us, including by phone call, email, and SMS text messaging.  You consent to receiving communications from us regarding your account and our products and services, including new products and services.  You may opt out of receiving communications about new products and services by emailing us at support@emanuelayce.com. 

Children’s Privacy

You must be eighteen (18) years or older to access our website, products, and services. If you are under the age of eighteen (18), you are not permitted such access for any reason. We do not knowingly target as customers, or receive personal information from, individuals under the age of eighteen (18) years.  If we inadvertently conduct outreach or collect information from individuals under the age of eighteen (18) years, we will take steps to end such outreach and delete such information as soon as possible.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• a subsidiary, or affiliate of our company

• third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, payment processors, or analytics platforms

• our employees, contractors, and/or related entities

• third parties who pay for your products or services

• our existing or potential agents or business partners

• sponsors or promoters of any competition, sweepstakes, or promotion we run

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, subpoena, or investigation, or in order to establish, exercise, or defend our legal rights

• third parties engaged with us in a substantial corporate transaction, including a merger, acquisition, financing, bankruptcy proceeding, or sale of all or part of our business

• third parties to collect and process data

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, however if you withhold information we request you may not be able to access some or all of our website, products, or services, or may experience functionality limitations.. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this Privacy Policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. You may opt out of such communications by emailing us at support@emanuelayce.com  Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at support@emanuelayce.com  We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please email us at support@emanuelayce.com and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. We may also utilize third party services that employ cookies, such as Google Analytics. You may configure your cookies preferences on your device, however if you reject or limit the use of cookies you may not be able to access some or all of our website, products, or services, or may experience functionality limitations.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link by which you are accessing this Privacy Policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us via email at: support@emanuelayce.com